Communication – Getting the Message Across

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  • Vern Gambetta
    Participant
    Vern Gambetta on #18948

    Effective coaching is about sending and receiving messages. Notice I said sending and receiving. It is a two way process. Effective messages are clear, on point and brief. The message should be conveyed with appropriate emotion and content that elicits the desired action or response. Words create images and images create action so select the words carefully to communicate the message you desire. D

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